Support

Long press an empty area on your home screen until the icons jiggle, then tap the + button in the top-left corner. Search for DayCue, choose the small or medium size, and tap Add Widget. You can then tap the widget to choose which countdown it displays.

Widgets on iOS update on a system-managed schedule. To force a refresh, open DayCue — the app always triggers a widget reload on launch. If the widget still shows stale data, try removing it and adding it again from the home screen.

Enable iCloud sync in the Settings tab inside DayCue. Your countdowns will automatically sync across all devices signed into the same Apple ID. Sync uses iCloud Key-Value Storage — make sure iCloud is enabled for DayCue in your iPhone Settings → Apple ID → iCloud.

Check that notifications are enabled in iPhone Settings → DayCue → Notifications. Inside the app, go to the Settings tab and make sure your preferred notification times (day of, 1 day before, etc.) are turned on. Notifications are scheduled at 9:00 AM local time.

Open DayCue, go to the Settings tab, and tap Restore Purchase. Make sure you are signed into the same Apple ID used for the original purchase. Your unlock is tied to your Apple ID and can be restored at no charge.

If restore still fails, email us at [email protected] and include your Apple ID email address and the order number from your Apple purchase confirmation email (it looks like ML12345678). We'll issue a redemption code so you can unlock DayCue at no cost.

After your trial ends, you can unlock DayCue with a one-time purchase — no subscription, ever. Your existing countdowns are never deleted. The trial clock is tied to your Apple ID via iCloud, so reinstalling the app does not reset it.

DayCue is currently optimised for iPhone (iOS 17+). It can be installed on iPad via the App Store but the layout is designed for phone screen sizes.